craftmasterboutique

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FAQ's

MEMORY KEEPSAKES

Memory keepsakes are precious items that hold sentimental value and serve as reminders of special moments, people, or events in our lives. They are carefully crafted to preserve memories and emotions, allowing us to relive those cherished times. At Craftmaster Boutique, we understand the significance of these keepsakes and specialise in creating bespoke handmade memory items that capture the essence of your most treasured memories. Each keepsake is designed with love and attention to detail, ensuring it becomes a timeless memento. Explore our collection to discover the perfect memory keepsake that speaks to your heart.

* Select your perfect keepsake from the shop.

* Choose your sentimental clothing.

* Once purchased, send the clothing to the address provided in the confirmation email.

* You will be updated via email when the clothing has arrived.

* We’ll carefully craft your keepsake using the clothing provided.

* Once finished, the keepsake will be carefully wrapped up and send back to its forever home.

* baby grows

* bibs

* muslin cloths

* blankets, curtains

* pyjamas, night clothes

* tops, jumpers, shirts, T shirts, waistcoats

* dresses

* dressing gowns

* trousers, jeans

* swimsuits, hats, ties

Please contact us if you would like to check if your items are suitable.

You can choose how you would like the bear to look or leave it to me. It’s entirely your choice.

We advise that you post them in a secure waterproof mailing bag via Royal Mail recorded/tracked service to avoid loss or damage. Please also include your name, order number and return address. Once we have received your parcel we’ll email to notify you of its safe arrival.

Clothing should be washed and in a clean condition. We do try to avoid any stains or marks on your items however this isn’t always possible. Clothing that is too worn may impact on the quality of the finished product.

We know how truly special and irreplaceable your keepsake is, so all finished items are sent home via a fully insured, tracked DPD courier service. Once your package has been dispatched, you will receive an email with the tracking number. Please ensure you use a valid email address when placing your order as this is the email we will use to inform you.

Our lead time for MEMORY KEEPSAKES is 4-5 weeks from receiving your clothing.

Of course you can. If you order more than one keepsake and would like certain clothes used for each keepsake, please separate your clothing into bags with a note stating which bag is for each keepsake. If you don’t mind which clothing is used for each keepsake or would like a mix of clothing used for all keepsakes ordered please leave your clothes together and make a note of this when posting the clothing to us.

You are more than welcome to send extra clothes. Please feel free to add notes to your order stating which clothes are most important for you to be used. If too many items are sent and are unused we will send these whole pieces back with your finished keepsake. We do not send back any cut offs of fabric. If you do not send enough items we will contact you.

TEDDY BEAR 

6-7 baby grows or equivalent amount of clothing

9-10 items if they very small

1-2 items of adult clothing

ONE ITEM CUSHION

1 item of adult clothing

PATCHWORK CUSHION

5-9 items of adult clothing

4-8 items of children clothing

PATCHWORK CUSHION FROM TIES

9-10 ties

MEMORY BLANKET

SMALL – cot bed (100cm x 70cm)

20 items of baby clothing

4-5 adult clothing

MEDIUM – single bed (150cm x 90cm)

38-40 baby grows

5-7 adult clothing

LARGE – double bed (150cm x140cm)

55-65 baby grows

10-12 adult clothing

We cannot accept returns on personalised products. If there is an issue with your order please contact us as soon as possible and we will do our best to resolve your issue. If for any reason an error has been made by you, we will make every effort to put this right, there may be additional charge.

FLOWER WALL DISPLAYS

We would suggest to choose 2-3 colours for main flowers and additional one or two for smaller accents.
We use Royal Mail second class delivery which normally takes 2-3 working days.
Yes of course as all flowers comes separately made. Our suggestion: to lay them out on the floor beforehand. You can then either look at the photo of our listing or play around and arrange them however you want. I would first start putting up on the wall the main flowers, followed by leaves and then tiny flowers and butterflies to finish off.
Large flowers are fitted with little hooks and can be hung like any canvas. They are fairly light so you can use round map pins. The rest – leaves, butterflies, tiny flowers and name are fitted with double sided foam tape so it’s just the case up peeling of the top layer and putting them up. If preferred you can also use command strips for large flowers (not included with arrangement).
Each flower is carefully packed into bubble wrap to make sure they arrive in perfect condition.
Name sign is made from thick high quality card paper.
Feel free to send us photos of any accessories you have in the room (curtains, bedding…etc) as it always helps with colour suggestions.
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